alittledizzy wrote: Fri Oct 30, 2020 11:45 pm
It's a quiet day, so I'm double posting.
The Phil candle is back on in stock on the website - and I also got my candle shipping confirmation today.
I saw a bunch of other people also did in the last couple of days. The candlemaker posted on instagram I think three days ago that the second batch from the collab was being picked up that day so... I'm guessing that's not a coincidence? And what happened is that the first batch sold out before the site reflected it, and everyone's that ordered then got bumped to this restock batch and whatever was left from that batch after all the orders were shipped out reflect what's available on other website now.
I think that's fair enough, tbh, that they ran out of stock. But I do really wish IRL had maybe just shot out a quick email to everyone they knew wouldn't get theirs shipped right away to give the heads up. I just... wish so much was better about their merch business. I support and applaud them for being a small business (particularly the actual day to day employees, moreso than those two dudes at the top of the food chain there) during a time when small businesses are struggling. But there are just so many things that slip between the cracks with them and it's so frustrating.
I'm pretty much always on the side of 'a little extra communication never hurt no one' but working for a small business, I do get it. While I mostly don't do customer service, I did for a while over the summer which is our busy season and we had so many backorders (although we do most production in house) my boss was like 'we don't have the person time to reach out to people nor any decent timeline to give anyone, so only answer if they reach out to us first' lmao. We also produce over 5,000 different parts though, so I feel like IRL should be able to do a
better job than us.
Because I'm a big nerd and instagram serves me up machining and production videos on my explore page, I saw a video the other day of printing designs on water bottles and it made me think of Phil's one. I think it's probably hydro dip printed or sublimation printed, but I'm not sure. Hydro dip makes sense since it's a design that covers the whole bottle, but sublimation makes a lot more sense since it's not a repeated pattern and the design is (I assume) in the same place on every bottle. Does anyone have one? I'd be curious to see it (the website pictures aren't great).
If anyone is curious or desperately bored in this week's content drought, here's a video of hydro dipping/water transfer printing on waterbottles
https://youtu.be/3aLe5qOZoxM, dye sublimation on waterbottles
https://youtu.be/HWW1WZWQX-s and a bonus inkjet printing on a waterbottle with darude sandstorm unironically(?) in the background
https://youtu.be/bgTwHeHZIgs